General office support workers

General office support workers:

• Prepare correspondence, reports, statements, forms, presentations, applications and other documents from notes or dictaphone
• Respond to telephone, in person or electronic enquiries or forward to appropriate person
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
• Process incoming and outgoing mail, manually or electronically
• Send and receive messages and documents using fax machine or electronic mail
• Assist with administrative procedures such as budget submissions, contracts administration and work schedules
• Perform bookkeeping tasks such as preparing invoices and bank deposits
• Sort, process and verify applications, receipts, expenditures, forms and other documents
• Order office supplies, service office equipment and arrange for servicing in the case of major repairs

Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.