man in a suit reading from a piece of paper in front of a group of employees all dressed in uniform

Accommodation service managers

(NOC 60031)
High opportunity occupation High opportunity occupation
Annual Earnings
$68,762
Training, Education, Experience and Responsibilities
Management
Job Openings
(2024-2034)
3,840

Career Overview

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an organization.

People in this occupation:

  • Are employed by hotels, motels, resorts, student residences and other accommodation
  • May be self-employed

 

Job Titles

Accommodations manager
Assistant manager - accommodation services
Bed and breakfast manager
Bed and breakfast operator
Boarding house keeper
Boarding house manager
Campground manager
Campground operator
Camp manager
Canoe camp operator
Country inn operator
Fishing camp operator
Front desk hotel manager
Front desk manager - accommodation services
Guest-house operator
Guest services manager
Hostel manager
Hotel assistant manager
Hotel director
Hotel front desk manager
Hotel front office manager
Hotel manager
Hotel operator
Hunting and fishing lodge manager
Hunting camp operator
Innkeeper
Inn manager
Inn operator
Lodging house manager
Motel manager
Nursing home manager
Recreational campground manager
Reservations manager
Resort campground manager
Resort manager
Retirement home manager
Rooming house keeper
Rooms division director
Rooms manager - accommodation services
Seasonal resort manager
Ski resort manager
Student residence manager
Tourist home operator
University residence manager
Youth hostel manager

Duties

Accommodation service managers perform some or all of the following duties:

  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Recruit and supervise staff, oversee training and set work schedules
  • Resolve customer complaints

 

Earnings

Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.

Annual Earnings

$68,762

Provincial Hourly Rate

High$70.67/hr
Median$32.97/hr
Low$19.23/hr
Source: B.C. Labour Market Information Office, derived from 2024 Job Bank Wage data

Work Environment

# Workers Employed

5,095

% Employed Full Time

55%
Source: 2021 Census

Work generally takes place in an indoor environment such as a hotel or a guest-house.

Career Pathways

Career path information is currently not available.

Occupational Interests

It’s important to understand what kinds of occupations align with your interests.

For more about occupational interests visit Skills for the Future Workforce > Characteristics.

Here are the top occupational interest(s) for this career profile:

Enterprising
Enterprising

Education, Training and Skills

  • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments
  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements

 

Education programs in B.C.

The following program areas are related to this occupation:

  • Hospitality/Tourism Management
  • Parks, Recreation & Leisure Facilities Management
  • Sports and Fitness Administration/Management
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Find out more information about programs offered specifically for this career.

Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

75%
Social Perceptiveness

Being aware of others’ reactions and understanding why they react as they do.

75%
Speaking

Talking to others to share information effectively.

73%
Coordination

Adjusting actions in relation to others' actions.

70%
Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

70%
Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

70%
Service Orientation

Actively looking for ways to help people.

70%
Negotiation

Bringing others together and trying to reconcile differences.

69%
Time Management

Managing one’s own time and the time of others.

69%
Persuasion

Convincing others to change their mind or behaviour.

66%

Labour Market Statistics

Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.

Employment

Find out about employment types and trends by region and industry.

Employment

5,095
Source: 2021 Census

Employment by Region

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Employment % Employment of this Occupation
Cariboo 150 2.9%
Kootenay 370 7.3%
Mainland/Southwest 2,280 44.7%
North Coast and Nechako 145 2.8%
Northeast 90 1.8%
Thompson-Okanagan 940 18.4%
Vancouver Island/Coast 1,130 22.2%
Source: 2021 Census

Labour Market Outlook

The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.

Forecasted Job Openings (2024-2034)

3,840
Source: B.C. Labour Market Outlook

Forecasted Job Openings

Forecasted Employment Growth Rate

Composition of Job Openings

Source: B.C. Labour Market Outlook

Job Openings by Region (2024-2034)

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Job Openings Avg. Annual Employment Growth
Cariboo 110 2.7%
Kootenay 190 0.1%
Mainland/Southwest 1,880 1.5%
North Coast and Nechako 150 4.3%
Northeast 70 1.0%
Thompson-Okanagan 520 1.8%
Vancouver Island/Coast 910 1.7%
Source: B.C. Labour Market Outlook

Industry Highlights

Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.

Forecasted Job Openings by Industry

IndustryJob Openings (2024-2034)
Accommodation and Food Services3,510
Information, Culture and Recreation110
Health Care and Social Assistance70
Business, Building and Other Support Services30
Finance, Insurance and Real Estate30
For additional industry information, visit the Industry Profiles page.
Source: B.C. Labour Market Outlook

Resources

Resource information is currently not available.