people, wearing a white uniform shirt, sitting in an office working on computers

Border services, customs, and immigration officers

(NOC 43203)
High opportunity occupation High opportunity occupation
Annual Earnings
$75,082
Training, Education, Experience and Responsibilities
College Diploma or Apprenticeship, less than 2 years
Job Openings
(2024-2034)
550

Career Overview

Border services, customs and immigration officers work for government agencies.

This group includes government officers who carry out and enforce laws and regulations related to immigration, customs and border crossing.

Job Titles

Adjudication officer - immigration
Border services officer (BSO)
Border services student officer
Border services trainee officer
Case review officer - immigration
Citizenship registration examiner
Claims processing officer - immigration
Customs appraiser
Customs baggage inspector
Customs collector
Customs examiner
Customs inspection supervisor
Customs inspector
Customs inspectors supervisor
Customs investigator
Customs officer
Immigration Act enforcement officer
Immigration agent - government services
Immigration appeal officer
Immigration examiner
Immigration examining officer
Immigration inspector
Immigration officer - government services
Immigration officers supervisor

Duties

Border services officers and customs officers perform some of or all the following duties:

  • Question persons at border points to determine the admissibility of goods and assess duty
  • Conduct interviews at border points as part of the primary and secondary inspections for immigration, food, plant and animals and customs program functions
  • Apply legislation, policies and procedures when screening and inspecting people and goods
  • Inspect baggage to detect undeclared merchandise, or contraband
  • Inform manufacturers and shippers of customs and laws and procedures
  • Observe fabrication of articles affected by customs laws and conduct appraisals
  • Board carriers arriving from foreign countries to determine nature of cargo to ensure compliance with customs and commerce laws
  • Inspect goods imported by mail
  • Operate firearms and use defensive tactics and physical force, when necessary, in the performance of duties
  • May arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible

Immigration officers perform some or all of the following duties:

  • Determine admissibility of persons seeking entry into Canada by examining documents and conducting interviews
  • Grant landed-immigrant status, admit persons or order detention or deportation
  • Locate and apprehend persons presumed to be infringing on immigration laws
  • Assist in the removal of deported people by seeking authorization from receiving countries and securing necessary travel documents
  • Appear as a witness in cases related to immigration appeals

Earnings

Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.

Annual Earnings

$75,082

Provincial Hourly Rate

High$53.70/hr
Median$36.00/hr
Low$28.15/hr
Source: B.C. Labour Market Information Office, derived from 2024 Job Bank Wage data

Work Environment

# Workers Employed

1,475

% Employed Full Time

78%
Source: 2021 Census

Work in this occupation is typically performed in a structured environment, such as an office.

Career Pathways

Border services officers must be willing to work anywhere in Canada, including rural and remote areas.

Progression to managerial positions in these fields is possible with experience.

Occupational Interests

It’s important to understand what kinds of occupations align with your interests.

For more about occupational interests visit Skills for the Future Workforce > Characteristics.

Here are the top occupational interest(s) for this career profile:

Enterprising
Enterprising
Conventional
Conventional

Education, Training and Skills

  • Must complete secondary school
  • Border service officers must complete a four-week online training and a four-and-half month specialized training at the CBSA College
  • Border service officers must pass the officer trainee entrance exam (OTEE), the Canadian Firearms Safety Course (CGSC) and the Canadian Restricted Firearms Safety Course (CRFSC)
  • Must pass a psychological assessment, physical abilities requirement evaluation (PARE) and a medical exam
  • Border services students officers must complete Control and Defensive Tactics (CDT) training
  • Completion of specialized government training is usually needed
  • Must have a driver's license

 

Education programs in B.C.

The following program areas are related to this occupation:

  • Criminal Justice/Criminology
  • Criminology/Criminal Justice
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Find out more information about programs offered specifically for this career.

Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

Speaking

Talking to others to share information effectively.

76%
Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

76%
Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

73%
Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

73%
Social Perceptiveness

Being aware of others’ reactions and understanding why they react as they do.

66%
Writing

Communicating effectively in writing as appropriate for the needs of the audience.

64%
Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

63%
Active Learning

Understanding how new information could be used to solve current and future problems in making decisions.

60%
Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

59%
Complex Problem Solving

Being able to solve novel, ill-defined problems in complex, real-world settings.

57%

Labour Market Statistics

Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.

Employment

Find out about employment types and trends by region and industry.

Employment

1,475
Source: 2021 Census

Employment by Region

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Employment % Employment of this Occupation
Cariboo 0 0.0%
Kootenay 85 5.8%
Mainland/Southwest 1,225 83.1%
North Coast and Nechako 25 1.7%
Northeast 0 0.0%
Thompson-Okanagan 65 4.4%
Vancouver Island/Coast 75 5.1%
Source: 2021 Census

Labour Market Outlook

The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.

Forecasted Job Openings (2024-2034)

550
Source: B.C. Labour Market Outlook

Forecasted Job Openings

Forecasted Employment Growth Rate

Composition of Job Openings

Source: B.C. Labour Market Outlook

Job Openings by Region (2024-2034)

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Job Openings Avg. Annual Employment Growth
Cariboo Not available Not available
Kootenay 10 -0.2%
Mainland/Southwest 500 2.0%
North Coast and Nechako 10 -0.7%
Northeast Not available Not available
Thompson-Okanagan 10 0.5%
Vancouver Island/Coast 20 0.6%
Source: B.C. Labour Market Outlook

Industry Highlights

Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.

Forecasted Job Openings by Industry

IndustryJob Openings (2024-2034)
Public Administration540
Professional, Scientific and Technical Services10
For additional industry information, visit the Industry Profiles page.
Source: B.C. Labour Market Outlook

Resources

Resource information is currently not available.