Maîtres d'hôtel and hosts / hostesses
Career Overview
Maîtres d'hôtel and hosts/hostesses:
- Greet patrons and escort them to tables
- Supervise and coordinate the activities of food and beverage servers
- Work in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments
Job Titles
Duties
Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:
- Receive and record customer reservations and assign tables
- Greet customers at entrance of dining room, restaurant or lounge and escort them to tables or other seating areas
- Speak with customers to make sure they are satisfied with food and service, and deal with complaints
- Order necessary dining room supplies and equipment
- Inspect dining and serving areas and equipment
- Supervise and coordinate activities of food and beverage servers and other serving staff
- Take payment for food and beverage
- Maintain financial statements and records and ensure safe keeping
- Prepare work schedules and payrolls
- Interview candidates for food and beverage server positions
- Train new employees
- May be responsible for marketing and advertising the dining establishment
Earnings
Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.
Work Environment
# Workers Employed
3,030% Employed Full Time
3%Work generally takes place in an indoor setting.
Career Pathways
Career path information is currently not available.
Related Careers
Occupational Interests
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For more about occupational interests visit Skills for the Future Workforce > Characteristics.
Here are the top occupational interest(s) for this career profile:
Education, Training and Skills
- Completion of secondary school is usually required
- Several weeks of on-the-job training are usually required
- Maîtres d'hôtel require experience as a formal or captain waiter/waitress or other food service experience
Education programs in B.C.
The following program areas are related to this occupation:
- Academic/Basic Upgrading
Skills
Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.
Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.
See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to share information effectively.
Actively looking for ways to help people.
Being aware of others’ reactions and understanding why they react as they do.
Adjusting actions in relation to others' actions.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Bringing others together and trying to reconcile differences.
Understanding written sentences and paragraphs in work-related documents.
Convincing others to change their mind or behaviour.
Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.
Labour Market Statistics
Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.
Employment
Find out about employment types and trends by region and industry.
Employment
3,030Employment by Region
| Region | Employment | % Employment of this Occupation |
|---|---|---|
| Cariboo | 65 | 2.1% |
| Kootenay | 30 | 1.0% |
| Mainland/Southwest | 1,950 | 64.4% |
| North Coast and Nechako | 25 | 0.8% |
| Northeast | 15 | 0.5% |
| Thompson-Okanagan | 445 | 14.7% |
| Vancouver Island/Coast | 505 | 16.7% |
Labour Market Outlook
The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.
Forecasted Job Openings (2024-2034)
690Forecasted Job Openings
Forecasted Employment Growth Rate
Composition of Job Openings
Job Openings by Region (2024-2034)
| Region | Job Openings | Avg. Annual Employment Growth |
|---|---|---|
| Cariboo | 10 | 0.7% |
| Kootenay | 0 | 1.0% |
| Mainland/Southwest | 490 | 1.5% |
| North Coast and Nechako | Not available | Not available |
| Northeast | Not available | Not available |
| Thompson-Okanagan | 90 | 1.2% |
| Vancouver Island/Coast | 100 | 1.1% |
Industry Highlights
Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.
Forecasted Job Openings by Industry
| Industry | Job Openings (2024-2034) |
|---|---|
| Accommodation and Food Services | 670 |
| Information, Culture and Recreation | 10 |
| Professional, Scientific and Technical Services | 10 |
Resources
Resource information is currently not available.
