Support occupations in accommodation, travel and facilities set-up services
Career Overview
This group includes workers who:
- Carry hotel guests' luggage and escort guests to their rooms
- Carry travellers' luggage at airports, in railway stations and aboard ships
- Clean and maintain public areas and passengers' rooms aboard ships and trains
- Set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments
- Work for hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.
Job Titles
Duties
Guest service attendants:
- Carry luggage for hotel guests
- Escort incoming guests to their rooms
- Check rooms to make sure they are in order
- Offer information about room features, hotel services and points of interest
- Help guests with special needs
- Take care of group arrivals and departures
- Receive and deliver items and messages for guests
- Handle guest complaints and requests
- Maintain luggage storage areas
Baggage porters:
- Carry travellers' luggage at railway stations and airports by hand or hand truck
- Arrange for ground transportation
Ship attendants:
- Serve food and beverages
- Clean cabins, make beds and wash dishes
- Carry luggage for passengers aboard ships
Train service attendants:
- Set and clear tables in dining cars
- Clean sleeping cars
- Maintain washroom supplies
- Help passengers as required
Facilities workers:
- Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
- Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
- Assist with installation of audiovisual equipment and help in resolving problems during use
- May perform minor repairs on installations and routine maintenance of audiovisual equipment
Earnings
Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.
Work Environment
# Workers Employed
570% Employed Full Time
58%Work takes place indoors and outdoors, so workers may be exposed to various weather conditions.
Career Pathways
Career path information is currently not available.
Related Careers
Occupational Interests
It’s important to understand what kinds of occupations align with your interests.
For more about occupational interests visit Skills for the Future Workforce > Characteristics.
Here are the top occupational interest(s) for this career profile:
Education, Training and Skills
- Some secondary school education may be required
Education programs in B.C.
Skills
Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.
Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.
See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!
Actively looking for ways to help people.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to share information effectively.
Being aware of others’ reactions and understanding why they react as they do.
Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.
Adjusting actions in relation to others' actions.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understanding written sentences and paragraphs in work-related documents.
Being able to solve novel, ill-defined problems in complex, real-world settings.
Managing one’s own time and the time of others.
Labour Market Statistics
Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.
Employment
Find out about employment types and trends by region and industry.
Employment
570Employment by Region
| Region | Employment | % Employment of this Occupation |
|---|---|---|
| Cariboo | 0 | 0.0% |
| Kootenay | 0 | 0.0% |
| Mainland/Southwest | 495 | 86.8% |
| North Coast and Nechako | 0 | 0.0% |
| Northeast | 0 | 0.0% |
| Thompson-Okanagan | 15 | 2.6% |
| Vancouver Island/Coast | 50 | 8.8% |
Labour Market Outlook
The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.
Forecasted Job Openings (2024-2034)
250Forecasted Job Openings
Forecasted Employment Growth Rate
Composition of Job Openings
Job Openings by Region (2024-2034)
| Region | Job Openings | Avg. Annual Employment Growth |
|---|---|---|
| Cariboo | Not available | Not available |
| Kootenay | Not available | Not available |
| Mainland/Southwest | 240 | 1.8% |
| North Coast and Nechako | Not available | Not available |
| Northeast | Not available | Not available |
| Thompson-Okanagan | Not available | Not available |
| Vancouver Island/Coast | 20 | 1.1% |
Industry Highlights
Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.
Forecasted Job Openings by Industry
| Industry | Job Openings (2024-2034) |
|---|---|
| Transportation and Warehousing | 170 |
| Accommodation and Food Services | 50 |
| Finance, Insurance and Real Estate | 10 |
| Information, Culture and Recreation | 10 |
| Professional, Scientific and Technical Services | 10 |
Resources
Resource information is currently not available.