Career Overview
Employment insurance and revenue officers work for government agencies.
This occupation includes government officers who carry out and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services.
Job Titles
Duties
Government benefits services officers perform some or all of the following duties:
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
- Ascertain the facts on such issues as reasons for loss of employment and availability for work
- Monitor the payments of benefits throughout the duration of a claim and investigate claimants when there appears to be fraud or abuse
Excise tax revenue officers perform some or all of the following duties:
- Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
- Examine accounting systems and internal controls of organizations
- Provide advice on reporting and evaluation methods for goods subject to taxation
- Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases
Earnings
Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.
Work Environment
# Workers Employed
3,860% Employed Full Time
77%Work in this occupation is typically performed in a structured environment, such as an office.
Career Pathways
Promotion to senior management positions is possible with experience.
Related Careers
Occupational Interests
It’s important to understand what kinds of occupations align with your interests.
For more about occupational interests visit Skills for the Future Workforce > Characteristics.
Here are the top occupational interest(s) for this career profile:
Education, Training and Skills
- A bachelor's degree or college diploma is usually required
- Several years of related administrative or regulatory experience may be required
- Completion of specialized government training is required
Education programs in B.C.
The following program areas are related to this occupation:
- Criminal Justice/Criminology
- Criminology/Criminal Justice

Skills
Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.
Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.
See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!
Talking to others to share information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Understanding written sentences and paragraphs in work-related documents.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Being aware of others’ reactions and understanding why they react as they do.
Communicating effectively in writing as appropriate for the needs of the audience.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Understanding how new information could be used to solve current and future problems in making decisions.
Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.
Being able to solve novel, ill-defined problems in complex, real-world settings.
Labour Market Statistics
Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.
Employment
Find out about employment types and trends by region and industry.
Employment
3,860Employment by Region
Region | Employment | % Employment of this Occupation |
---|---|---|
Cariboo | 105 | 2.7% |
Kootenay | 15 | 0.4% |
Mainland/Southwest | 2,655 | 68.9% |
North Coast and Nechako | 10 | 0.3% |
Northeast | 0 | 0.0% |
Thompson-Okanagan | 370 | 9.6% |
Vancouver Island/Coast | 700 | 18.2% |
Labour Market Outlook
The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.
Forecasted Job Openings (2024-2034)
1,990Forecasted Job Openings
Forecasted Employment Growth Rate
Composition of Job Openings
Job Openings by Region (2024-2034)
Region | Job Openings | Avg. Annual Employment Growth |
---|---|---|
Cariboo | 80 | 0.0% |
Kootenay | Not available | Not available |
Mainland/Southwest | 1,460 | 2.0% |
North Coast and Nechako | Not available | Not available |
Northeast | Not available | Not available |
Thompson-Okanagan | 200 | 0.5% |
Vancouver Island/Coast | 240 | 0.6% |
Industry Highlights
Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.
Forecasted Job Openings by Industry
Industry | Job Openings (2024-2034) |
---|---|
Public Administration | 1,980 |
Educational Services | 10 |
Resources
Resource information is currently not available.