people, wearing a white uniform shirt, sitting in an office working on computers

Employment insurance and revenue officers

(NOC 12104)
High opportunity occupation High opportunity occupation
Annual Earnings
$70,910
Training, Education, Experience and Responsibilities
College Diploma or Apprenticeship, 2 or more years
Job Openings
(2024-2034)
1,990

Career Overview

Employment insurance and revenue officers work for government agencies.

This occupation includes government officers who carry out and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services.

Job Titles

Adjudication officer - employment insurance
Adjudicator - employment insurance
Appeal judge - employment insurance
Appeal officer
Appeal officer - taxation
Assessing officer - taxation
Assessing unit head - taxation
Audit reviewer - taxation
Benefits officer - government services
Business expertise advisor - government services
Business expertise consultant - government services
Citizen services officer (CSO) - government services
Claims adjudication officer - employment insurance
Claims adjudicator - employment insurance
Collection agent - government services
Collection officer - taxation
Collection unit head - government services
Collector of taxes
Coverage and interpretation officer - taxation
Employment insurance agent
Employment insurance benefit claims investigator
Employment insurance benefits control officer
Employment insurance officer
Excise duty agent
Excise duty officer
Excise duty supervisor
Excise examiner
Excise tax collection supervisor
Excise tax collector
Excise tax inspector
Excise tax officers supervisor
Field auditor - taxation
Goods and services tax (GST) collection officer
Integrity services investigator - government services
Integrity services investigator - Service Canada
Integrity services officer - government services
Integrity services officer - Service Canada
Municipal tax collector
Office auditor - taxation
Payment service officer - government services
Regional claims and benefits officer - employment insurance
Revenue agent
Revenue officer
Revenue recovery officer
Revenue supervisor
Succession duty auditor - taxation
Tax appeal officer
Tax assessor
Taxation investigator
Taxation officer
Tax auditor - government services
Tax auditors team leader
Tax collection officer
Tax collector
Tax enforcement officer
Tax interpretation officer
Tax investigator
Tax officer
Tax recovery officer

Duties

Government benefits services officers perform some or all of the following duties:

  • Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
  • Ascertain the facts on such issues as reasons for loss of employment and availability for work
  • Monitor the payments of benefits throughout the duration of a claim and investigate claimants when there appears to be fraud or abuse

Excise tax revenue officers perform some or all of the following duties:

  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
  • Examine accounting systems and internal controls of organizations
  • Provide advice on reporting and evaluation methods for goods subject to taxation
  • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases

 

Earnings

Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.

Annual Earnings

$70,910

Provincial Hourly Rate

High$51.28/hr
Median$34.00/hr
Low$26.00/hr
Source: B.C. Labour Market Information Office, derived from 2024 Job Bank Wage data

Work Environment

# Workers Employed

3,860

% Employed Full Time

77%
Source: 2021 Census

Work in this occupation is typically performed in a structured environment, such as an office.

Career Pathways

Promotion to senior management positions is possible with experience.

Occupational Interests

It’s important to understand what kinds of occupations align with your interests.

For more about occupational interests visit Skills for the Future Workforce > Characteristics.

Here are the top occupational interest(s) for this career profile:

Enterprising
Enterprising
Conventional
Conventional

Education, Training and Skills

  • A bachelor's degree or college diploma is usually required
  • Several years of related administrative or regulatory experience may be required
  • Completion of specialized government training is required

 

Education programs in B.C.

The following program areas are related to this occupation:

  • Criminal Justice/Criminology
  • Criminology/Criminal Justice
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Find out more information about programs offered specifically for this career.

Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

Speaking

Talking to others to share information effectively.

76%
Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

76%
Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

73%
Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

73%
Social Perceptiveness

Being aware of others’ reactions and understanding why they react as they do.

66%
Writing

Communicating effectively in writing as appropriate for the needs of the audience.

64%
Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

63%
Active Learning

Understanding how new information could be used to solve current and future problems in making decisions.

60%
Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

59%
Complex Problem Solving

Being able to solve novel, ill-defined problems in complex, real-world settings.

57%

Labour Market Statistics

Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.

Employment

Find out about employment types and trends by region and industry.

Employment

3,860
Source: 2021 Census

Employment by Region

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Employment % Employment of this Occupation
Cariboo 105 2.7%
Kootenay 15 0.4%
Mainland/Southwest 2,655 68.9%
North Coast and Nechako 10 0.3%
Northeast 0 0.0%
Thompson-Okanagan 370 9.6%
Vancouver Island/Coast 700 18.2%
Source: 2021 Census

Labour Market Outlook

The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.

Forecasted Job Openings (2024-2034)

1,990
Source: B.C. Labour Market Outlook

Forecasted Job Openings

Forecasted Employment Growth Rate

Composition of Job Openings

Source: B.C. Labour Market Outlook

Job Openings by Region (2024-2034)

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Job Openings Avg. Annual Employment Growth
Cariboo 80 0.0%
Kootenay Not available Not available
Mainland/Southwest 1,460 2.0%
North Coast and Nechako Not available Not available
Northeast Not available Not available
Thompson-Okanagan 200 0.5%
Vancouver Island/Coast 240 0.6%
Source: B.C. Labour Market Outlook

Industry Highlights

Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.

Forecasted Job Openings by Industry

IndustryJob Openings (2024-2034)
Public Administration1,980
Educational Services10
For additional industry information, visit the Industry Profiles page.
Source: B.C. Labour Market Outlook

Resources

Resource information is currently not available.