Career Overview
Business service managers:
- Plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction
- Work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services
Job Titles
Duties
Business service managers perform some or all of the following duties:
- Plan, organize and direct the operations of establishments that provide services to business such as management consulting, market research and personnel services
- Plan, develop and organize the policies and procedures of these establishments
- Develop action plans, provide expertise in response to client needs, and support and advise project teams
- Direct staff in the creation and use of sales or marketing plans
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Represent the company within various economic and social organizations
- Assist staff with the management of technical problems
- Hire, train and supervise staff
Earnings
Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.
Work Environment
# Workers Employed
3,325% Employed Full Time
68%Work in this occupation is typically performed in a structured environment, such as an office.
Career Pathways
Career path information is currently not available.
Related Careers
Occupational Interests
It’s important to understand what kinds of occupations align with your interests.
For more about occupational interests visit Skills for the Future Workforce > Characteristics.
Here are the top occupational interest(s) for this career profile:
Education, Training and Skills
- A bachelor's degree or college diploma in a field related to the business service provided is usually required
- Several years of experience in a field related to the business service provided are usually required
- Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification
- University studies in business administration may be required
Education programs in B.C.
The following program areas are related to this occupation:
- Business Administration/Management/Commerce

Skills
Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.
Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.
See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!
Understanding written sentences and paragraphs in work-related documents.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Talking to others to share information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Communicating effectively in writing as appropriate for the needs of the audience.
Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.
Adjusting actions in relation to others' actions.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Being able to solve novel, ill-defined problems in complex, real-world settings.
Being aware of others’ reactions and understanding why they react as they do.
Labour Market Statistics
Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.
Employment
Find out about employment types and trends by region and industry.
Employment
3,325Employment by Region
Region | Employment | % Employment of this Occupation |
---|---|---|
Cariboo | 85 | 2.6% |
Kootenay | 100 | 3.0% |
Mainland/Southwest | 2,215 | 66.6% |
North Coast and Nechako | 20 | 0.6% |
Northeast | 15 | 0.5% |
Thompson-Okanagan | 315 | 9.5% |
Vancouver Island/Coast | 580 | 17.4% |
Labour Market Outlook
The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.
Forecasted Job Openings (2024-2034)
1,720Forecasted Job Openings
Forecasted Employment Growth Rate
Composition of Job Openings
Job Openings by Region (2024-2034)
Region | Job Openings | Avg. Annual Employment Growth |
---|---|---|
Cariboo | 20 | -0.2% |
Kootenay | 40 | 0.6% |
Mainland/Southwest | 1,190 | 1.5% |
North Coast and Nechako | Not available | Not available |
Northeast | Not available | Not available |
Thompson-Okanagan | 150 | 1.1% |
Vancouver Island/Coast | 320 | 1.0% |
Industry Highlights
Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.
Forecasted Job Openings by Industry
Industry | Job Openings (2024-2034) |
---|---|
Professional, Scientific and Technical Services | 490 |
Business, Building and Other Support Services | 290 |
Construction | 150 |
Transportation and Warehousing | 100 |
Information, Culture and Recreation | 100 |
Resources
Resource information is currently not available.