overhead view of many diverse people collaborating and working individually in office cubicles and at tables or desks with computers and documents

Supervisors, general office and administrative support workers

(NOC 12010)
Annual Earnings
$69,909
Training, Education, Experience and Responsibilities
College Diploma or Apprenticeship, 2 or more years
Job Openings
(2024-2034)
1,350

Career Overview

Supervisors in this unit group:

  • Supervise and co-ordinate the activities of general office workers and office equipment operators
  • Work throughout the public and private sectors

Job Titles

Clerical supervisor
Data entry supervisor
Filing clerks supervisor
Hospital admitting clerks supervisor
Personnel clerks supervisor
Records office supervisor
Registry supervisor
Switchboard operators supervisor

Duties

Supervisors in this unit group perform some or all of the following duties

  • Co-ordinate, assign and review the work of clerks performing word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Create work schedules and procedures
  • Co-ordinate activities with other work units or departments
  • Resolve work-related problems
  • Prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Obtain supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • Perform the same duties as supervised workers

Earnings

Earnings is income that workers receive in exchange for their labour. Depending on the type of employment, earnings can be in the form of wages (hourly), salaries (fixed monthly or annual) or self-employed earnings.

Annual Earnings

$69,909

Provincial Hourly Rate

High$45.00/hr
Median$33.52/hr
Low$20.00/hr
Source: B.C. Labour Market Information Office, derived from 2024 Job Bank Wage data

Work Environment

# Workers Employed

2,480

% Employed Full Time

74%
Source: 2021 Census

Work in this occupation is typically performed in a structured environment, such as an office or hospital.

Career Pathways

Career path information is currently not available.

Occupational Interests

It’s important to understand what kinds of occupations align with your interests.

For more about occupational interests visit Skills for the Future Workforce > Characteristics.

Here are the top occupational interest(s) for this career profile:

Enterprising
Enterprising
Conventional
Conventional

Education, Training and Skills

  • Completion of secondary school is required
  • Completion of college courses related to area supervised is usually required
  • Experience in the occupation supervised is usually required

Education programs in B.C.

The following program areas are related to this occupation:

  • Administrative Assistance/Office Assistance
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Find out more information about programs offered specifically for this career.

Skills

Every job calls for a certain set of skills. Knowing those skills is the first step in finding a good career fit.

Here, you will find the 10 most relevant workplace skills. Some are more important to achieving success in a certain career than others. These skills may come naturally to you or you may need to gain them through education, training and experience.

See the list of work-related skills below, ranked in order of importance for this career. Check out the list and see if this career matches your skills—take that first step!

Monitoring

Keeping track of and assessing your performance, other individuals, or organizations to make improvements or take corrective action.

75%
Speaking

Talking to others to share information effectively.

75%
Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

75%

Labour Market Statistics

Discover data, facts and information that have been gathered and analyzed. Learn about the characteristics of the economy and labour market in B.C.

Employment

Find out about employment types and trends by region and industry.

Employment

2,480
Source: 2021 Census

Employment by Region

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Employment % Employment of this Occupation
Cariboo 65 2.6%
Kootenay 75 3.0%
Mainland/Southwest 1,635 65.8%
North Coast and Nechako 35 1.4%
Northeast 45 1.8%
Thompson-Okanagan 260 10.5%
Vancouver Island/Coast 365 14.7%
Source: 2021 Census

Labour Market Outlook

The B.C. Labour Market Outlook is a 10-year forecast of the expected supply and demand for labour in the province. It’s usually updated every year. The purpose is to provide British Columbians with the knowledge to make informed decisions on careers, skills training, education and hiring.

Forecasted Job Openings (2024-2034)

1,350
Source: B.C. Labour Market Outlook

Forecasted Job Openings

Forecasted Employment Growth Rate

Composition of Job Openings

Source: B.C. Labour Market Outlook

Job Openings by Region (2024-2034)

Cariboo
Kootenay
Mainland/Southwest
North Coast and Nechako
Northeast
Thompson-Okanagan
Vancouver Island/Coast
Region Job Openings Avg. Annual Employment Growth
Cariboo 10 -1.1%
Kootenay 30 0.6%
Mainland/Southwest 960 1.6%
North Coast and Nechako Not available Not available
Northeast 20 1.0%
Thompson-Okanagan 140 1.1%
Vancouver Island/Coast 190 1.0%
Source: B.C. Labour Market Outlook

Industry Highlights

Learn about the opportunities in B.C.'s major industries, including employment trends, earning potential, locations of work and more.

Forecasted Job Openings by Industry

IndustryJob Openings (2024-2034)
Health Care and Social Assistance280
Public Administration260
Transportation and Warehousing140
Professional, Scientific and Technical Services130
Wholesale Trade90
For additional industry information, visit the Industry Profiles page.
Source: B.C. Labour Market Outlook

Resources

Resource information is currently not available.